Shipping policy

1. Coverage. Area We currently sell and ship products exclusively within the territory of Spain. No shipments will be made to international destinations or territories outside of Spain.

2. Shipping Cost We offer free shipping for all our customers in Spain. There will be no additional charges for the shipping of your order.

3. Delivery Timeframe Once your order has been processed, the delivery timeframe is 48 hours. We strive to ensure that you receive your order within this timeframe, although there may be exceptional circumstances that might cause delays. Should any delay occur, we will contact you to inform you.

4. Order Tracking Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status and location of your package in real-time.

5. Delivery Issues If you experience any issues with the delivery of your order, please contact our customer service as soon as possible. We are here to help and ensure your shopping experience is positive.

6. Contact For any queries related to your shipment or any other aspect of your purchase, please do not hesitate to contact us at info@oui.wine