Payment

1. Accepted Payment Methods

We accept the following methods of payment:

• Credit Cards: Visa, MasterCard, American Express
• Debit Cards
• Apple Pay

2. Secure Transactions All transactions on our website are secured using the highest level of encryption and security protocols. Your payment details and personal information are protected and will not be shared with third parties, except for the purpose of processing the payment.

3. Payment Verification For your protection and ours, we may verify the details of payments, especially for large orders or orders with a different billing and shipping address. If additional verification is necessary, we will contact you via email or phone.

4. Currency All prices listed on our website are in EUR. All transactions will be processed in EUR.

5. Taxes and Additional Fees Applicable taxes based on your shipping address will be added to your total during the checkout process. There are no hidden fees. The price you see at checkout is the final price you will be charged.

6. Order Confirmation Upon successful payment, you will receive an order confirmation email. This email serves as your receipt and includes your order details and transaction number.

7. Failed or Declined Payments If your payment is declined or fails, your order will not be processed. You will be notified during the checkout process, and you can choose another payment method or contact your bank for further details.

8. Refunds Refunds, when applicable based on our Return and Refund Policy, will be credited to the original method of payment. Please allow 10 business days for the refund to reflect in your account.

9. Contact For any questions or concerns related to payments, please reach out to our customer service team at info@oui.wine.